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Squarespace eCommerce Builder Review
Squarespace eCommerce Builder Review
Squarespace eCommerce Builder Review

Overview

Whether you own an established brand or want to launch your online store for the first time, Squarespace Commerce offers a range of pricing options and features to suit the needs of all business sizes.

If great design is your top priority, Squarespace comes with beautiful, eye-catching templates ideal for showcasing your products online. Their sleek predesigned templates make it easy to set up a professional looking storefront, no coding necessary. Plus, you can customize your design to match your business branding with ease.

Customers love the features ideal for selling digital products like downloadable files, online classes, and premium content. Plus, the subscription and members-only content is perfect offering customers exclusive materials.

So, does Squarespace Commerce make sense for your business? Keep reading to find out why business owners choose this eCommerce platform in terms of features, pricing, and customer service.

Who Is Squarespace Ideal For?

Squarespace makes sense for anyone looking to run their online business, especially those looking for a beautiful design to showcase their products.

Business owners should consider Squarespace if they need to:

  • Sell products or services online
  • Take appointments
  • Sell courses online
  • Sell subscription and members-only content

If you’re looking to launch your online store, Squarespace eCommerce offers a user-friendly option to get started. The affordable first tier plan comes equipped with predesigned templates, that you can easily customize with your branding and product offerings. Squarespace also offers robust features, suitable for established brands with larger inventories.

It can take some time for non-techy users to get comfortable with the interface at first. That said, with practice it can still be worth the time to take advantage of the many features offered. Customers can also learn from the helpful how-to videos and guides to learn the ropes.

Squarespace Commerce makes an especially good choice if you need to sell digital products. Their features enable business owners to sell downloadable files, online classes, and premium content. Plus, the subscription and members-only content is perfect for upselling with exclusive materials.

Although business owners can certainly sell physical products, Squarespace falls short in some of the features available through its platform. It lacks in shipping and fulfillment options available through competing eCommerce services, like Shopify. Nor does Squarespace offer automated tax calculations or the option to sell in multiple currencies.

Features

Today, thousands of online store owners rely on Squarespace to sell online. It comes as no surprise given the robust features available at a great value.

  • Shipping and fulfillment , includes flexible shipping options like flat-rate and weight-based along with label purchasing and printing
  • Payment processing , accepts leading integrations like Stripe and PayPal as well as Afterpay to split payments
  • Eye-catching shopping experience , comes with beautifully designed templates to showcase products
  • Excellent blog integration , to help boost the SEO visibility of your site and offer value to customers with content
  • Squarespace AI automatically generates copy , including product descriptions and page copy, making it faster and easier to get your store up and running
  • Promote your store with digital marketing tools , like search engine optimization, social media marketing, and email campaigns

Payment Options

With Squarespace Commerce, business owners can accept a wide range of payments online. Accepted payment methods include:

  • Visa
  • Mastercard
  • AMEX
  • Discover
  • Apple Pay
  • Afterpay
  • Klarna

Squarespace accepts leading integrations like Stripe and PayPal as well as Afterpay to split payments. In addition, Squarespace integrates with your eCommerce needs, including with Printful, Google, the United States Postal Service, Taxjar, Xero, FedEx, and more.

If you run a business that also sells products in person, Squarespace conveniently integrates your point of sale in the iOS Squarespace app to accept cash and card payments with your online store.

Plans and Pricing

Squarespace eCommerce presents its affordable, user-friendly eCommerce suite, complete with customizable templates, payment processing, shipping, analytics, and discounting. E-commerce capabilities start as low as $23 per month, although you’ll want to sign up for the top-tier plans to enjoy enhanced features and 0% transaction fees. Save by committing to an annual plan, or enjoy the flexibility of their monthly subscription option.

Personal ($16/month billed annually or $25/month billed monthly): Comes with mobile optimized website, predesigned templates, and free invoicing

Business ($23/month billed annually or $36/month billed monthly): Added features include website analytics, online store, and checkout with 3% transaction fee

Commerce Basic ($28/month billed annually or $40/month billed monthly): Added features include 0% transaction fee and merchandising

Commerce Advanced ($52/month billed annually or $72/month billed monthly): Added features include shipping, discounting, and subscriptions

Customer Support

From its online webinars to tutorial videos, Squarespace has a range of resources to help learn their platform and take advantage of its many features. Head to their online help center to find FAQs, videos, forum discussions, and guides. If you need more assistance, you can also reach support directly by filling in an online inquiry form or visiting their Twitter/X account: @SquarespaceHelp

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Pros
  • 14-day free trial
  • Pay annually or monthly
  • 0% transaction fees on higher tier plans
Cons
  • Many features limited to top-tier plan
  • Can take time to learn
Most Commonly Asked Questions about eCommerce Website Builders
What is ecommerce and why is it important?
Ecommerce refers to the buying and selling of goods or services using the internet. It's essential for businesses today as it offers a vast market reach, operates 24/7, and provides opportunities for scaling. Therefore, learning how to sell online and how to build online platform successfully is key. By utilizing the best ecommerce platforms, businesses can efficiently manage their online store, leading to increased sales and growth.
How do I start an ecommerce business?
To start an online store, you'll need to:

  • Research a niche or product.
  • Choose the right e-commerce platform.
  • Build an online store, which involves selecting a domain, designing your site, and listing products.
  • Implement payment gateways and ensure secure transactions.
  • Market your store using strategies like SEO, email marketing, and social media promotions.
  • Start your online store and sell your products online
What should I look for if I'm just starting my online store?
When selecting the best site to sell or start an online store, consider different pricing plans offered by ecommerce platforms to meet the needs of various businesses. To build your own ecommerce platform, look for less expensive options if you are opening a new business and check user limits if you have staff. Assess how many products you want to sell and whether the platform can accommodate those needs. Use our comparison tool to compare the prices and features of each ecommerce site.
How can an online ecommerce website builder help me grow my business?
An ecommerce website builder provides tools and features that simplify the process of building an online store. With features like SEO optimization, Google ad credits, email marketing, and responsive templates, these builders can significantly boost your online presence and sales. Analytic tools give insights into your customer base and help you reach them more effectively. Improved site usability, better customer support, or features like abandoned shopping cart alerts can enhance customer experience. Moreover, the ability to sell online and sell online products through social media or via mobile may increase sales.
What kind of POS and payment options can I use at my online store?
All ecommerce website builders will offer options for your customers to buy products at your store. Check if a good ecommerce site accepts major payment methods in your preferred currency. Verify if the platform and plan include any transaction fees with credit card purchases and ensure it provides security to protect against fraud and secure financial information during transactions.
Which ecommerce site makes the most sense for my business?
When deciding where to sell online and choosing the best ecommerce builder for your business, you should consider a few factors such as budget, product offering, number of staff, and experience with websites. Check out which ecommerce sites are often ranked among the best ecommerce websites for their comprehensive features at a great value.
What's the significance of a mobile-optimized platform in ecommerce?
With the increasing number of users shopping on mobile devices, having a mobile-optimized platform is crucial. It ensures a seamless shopping experience, which can lead to increased sales and customer retention.
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