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Ionos eCommerce Builder Review
In a nutshell: Ionos eCommerce provides a premium platform for selling up to 1 million products online. In addition to hosting options which start at $1/month, ionos offers three plans, all of which come with a free domain, 10+ email accounts, SEO tools, and SSL certification. ionos eCommerce reviews by customers consistently praise the service for its reasonable prices and reliable support.
Ionos eCommerce Builder Review
In a nutshell: Ionos eCommerce provides a premium platform for selling up to 1 million products online. In addition to hosting options which start at $1/month, ionos offers three plans, all of which come with a free domain, 10+ email accounts, SEO tools, and SSL certification. ionos eCommerce reviews by customers consistently praise the service for its reasonable prices and reliable support.
Ionos eCommerce Builder Review

Overview

Since 2008, IONOS eCommerce has provided a premium platform for building and managing your online store. The company has made a name for itself in the hosting arena but also offers an easy-to-use online store builder. Customers can choose from hundreds of professionally designed templates. Simply choose your layout, customize, and publish! The drag-and-drop builder and intuitive user platform mean even those who don’t feel comfortable with technology can easily create their own store. After setup, you’ll be able to sell up to 1 million products and benefit from advanced marketing and management tools.

Features

With IONOS eCommerce, you can sell up to 1 million products through your online store. You’ll also receive a free domain with Wildcard, SSL certificate, and 10 email accounts linked to your website domain. Other stand out ionos eCommerce features include:

Store Management Tools: Users can upload inventory automatically and sell between 5,000 to 1 million products within as many as 2,000 categories.

Advanced Marketing Tools: Get your online store noticed with SEO tools, available with every plan. IONOS eCommerce also integrates products with eBay including free image hosting, multiple selling and listing, and cross-selling capabilities.

Not only will you have the ability to sell through your website, but IONOS eCommerce also links with social media stores including Facebook. Upgrading to more advanced plans will give you the ability to sell on Instagram, Google Shopping, Amazon, and eBay.

Looking to expand your business internationally? IONOS eCommerce supports multi language features so you can communicate with your customers in their native tongue. Plus, the shipping wizard ensures you get products delivered on time.

You can get started with the easy-to-use design wizard. That platform walks you through, step by step. You can choose from hundreds of pre-designed templates which you can customize with your store’s branding. Change the color scheme, add your own products and logo, and then adjust the layout using the intuitive drag and drop builder. Once you have everything the way you like, you can preview and publish. voilà! You can now call yourself the owner of your very own store.

Those who already have an online store may want to switch to IONOS’ advanced eCommerce solutions. The Online Store Advanced best suits B2B operations as well as Google Shopping, Amazon, and eBay.

Payment Options

Instead of processing payments directly through your shop, IONOS eCommerce works with third-party payment processors that handle transactions on your behalf. IONOS eCommerce easily integrates with PayPal, one of the leading online payment methods, but you can also use another payment method of your choosing. In this way, you can get started with a payment option that your customers prefer.

You can rest assured that any online transactions through your store remain monitored around the clock. All plans come with Secure Socket Layer (SSL) encryption, the highest standard of data encryption used by major banks.

Plans and Pricing

IONOS eCommerce has three pricing options for creating an online store. In addition, users can explore the hosting plans including its Managed WordPress Plan, starting at just $1 per month. All plans offer flexible subscription policies in which you can cancel at anytime.

IONOS Online Store - $15/month

With the IONOS Online Store Plan, you can sell up to 5,000 products. This plan comes with hosting, all payment methods, and a shipping wizard. Other features include:

  • 1 free domain with Wildcard
  • SSL Certificate
  • 10 email accounts
  • Multilanguage for website and shop interface
  • Basic SEO
  • Facebook Store

Online Store Advanced - $25/month

By upgrading to the advanced plan, you can expand your online store and sell as many as 10,000 products and eGoods. In addition to the features included in the basic plan, you’ll also benefit from:

  • 20 email accounts
  • Advanced SEO tools
  • Wish lists
  • Mobile and POS apps
  • Advanced operations

Online Store Expert - $45/month

If you already own a thriving B2B brand, you may need to upgrade to the Online Store Expert Plan to benefit from IONOS' most advanced features. This package best suits B2B operations and makes volumes with B2B, Google Shopping, Amazon, and eBay. In addition to the features available in the lower tier packages, you can sell up to 1 million products along with eGoods. With this plan, customers also get:

  • 50 email accounts
  • Mobile, POS, and Square POS apps
  • Sell on Amazon, Google Shipping, and eBay through an integrated app
  • B2B functionality

Managed WordPress with WooCommerce - Starting at $1/month

If you prefer WordPress, IONOS integrates fully with the WooCommerce. This plan gives you the flexibility to incorporate different plugins as needed. Keep in mind that setup can take a little longer with this plan and may require previous experience or even training using WordPress.

Customer Support

With IONOS eCommerce, you can reach customer support 24/7/365 through the company’s 800 number. In addition, you can ask for assistance through email support. For self-service, check out the online tutorials and FAQs on the website. 1&1 IONOS eCommerce also has a very active Facebook page, boasting over 350,000 likes. Follow their page for YouTube videos, product updates, and website tips.

But what do customers actually have to say about IONOS? Trustpilot ionos reviews give their service a respectable 4.1 out of 5 stars. Customers praise the company for fast setup, reasonable prices, and professional service. Pain points include issues with navigating the backend and processing orders. Still, the overwhelming positive reviews of IONOS eCommerce speak to the level of service you can expect.

Bottom Line

Ionos eCommerce offers a reasonably priced platform for selling up to 1 million products online.

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Pros
  • Integrates with WordPress WooCommerce
  • Advanced marketing tools
  • Starts at $15/month
Cons
  • Confusing back-end setup
  • Issues with domain hosting
Ionos at a Glance
8.8 Editorial Score
Ease of Use
10
User-friendly interface with a clean design and layout, standard drag-and-drop capabilities
Design and Customization
8.0
Basic selection of templates with customization options
Checkout process
9.0
Functional checkout process that is easy to navigate and complete
Customer service
8.0
Basic support with channels for customer service, including email and phone support during business hours. Response times may vary
Pricing
9.0
Offers straightforward e-commerce solutions that are priced transparently
Most Commonly Asked Questions about eCommerce Website Builders
What is ecommerce and why is it important?
Ecommerce refers to the buying and selling of goods or services using the internet. It's essential for businesses today as it offers a vast market reach, operates 24/7, and provides opportunities for scaling. Therefore, learning how to sell online and how to build online platform successfully is key. By utilizing the best ecommerce platforms, businesses can efficiently manage their online store, leading to increased sales and growth.
How do I start an ecommerce business?
To start an online store, you'll need to:

  • Research a niche or product.
  • Choose the right e-commerce platform.
  • Build an online store, which involves selecting a domain, designing your site, and listing products.
  • Implement payment gateways and ensure secure transactions.
  • Market your store using strategies like SEO, email marketing, and social media promotions.
  • Start your online store and sell your products online
What should I look for if I'm just starting my online store?
When selecting the best site to sell or start an online store, consider different pricing plans offered by ecommerce platforms to meet the needs of various businesses. To build your own ecommerce platform, look for less expensive options if you are opening a new business and check user limits if you have staff. Assess how many products you want to sell and whether the platform can accommodate those needs. Use our comparison tool to compare the prices and features of each ecommerce site.
How can an online ecommerce website builder help me grow my business?
An ecommerce website builder provides tools and features that simplify the process of building an online store. With features like SEO optimization, Google ad credits, email marketing, and responsive templates, these builders can significantly boost your online presence and sales. Analytic tools give insights into your customer base and help you reach them more effectively. Improved site usability, better customer support, or features like abandoned shopping cart alerts can enhance customer experience. Moreover, the ability to sell online and sell online products through social media or via mobile may increase sales.
What kind of POS and payment options can I use at my online store?
All ecommerce website builders will offer options for your customers to buy products at your store. Check if a good ecommerce site accepts major payment methods in your preferred currency. Verify if the platform and plan include any transaction fees with credit card purchases and ensure it provides security to protect against fraud and secure financial information during transactions.
Which ecommerce site makes the most sense for my business?
When deciding where to sell online and choosing the best ecommerce builder for your business, you should consider a few factors such as budget, product offering, number of staff, and experience with websites. Check out which ecommerce sites are often ranked among the best ecommerce websites for their comprehensive features at a great value.
What's the significance of a mobile-optimized platform in ecommerce?
With the increasing number of users shopping on mobile devices, having a mobile-optimized platform is crucial. It ensures a seamless shopping experience, which can lead to increased sales and customer retention.
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